Every DEMIUR piece is prepared and packed with care at our atelier in Moncalvo, in the heart of Monferrato. Below you will find delivery times, costs and conditions for your destination.

SHIPPING ZONES AND RATES

• Italy
  Cost: €10
  Delivery time: 2–4 working days
• European Union
  Cost: €25
  Delivery time: 3–7 working days
• Switzerland, United Kingdom and Norway
  Cost: €40
  Delivery time: 4–8 working days
• USA and Canada
  Cost: €50
  Delivery time: 5–10 working days
• China and Japan
  Cost: €60
  Delivery time: 6–12 working days
• Australia
  Cost: €70
  Delivery time: 7–14 working days

We currently ship only to the destinations listed above. Shipping costs are set in euros; if you shop in your local currency, they are converted at checkout.

Customs and duties: for destinations outside the European Union (Switzerland, United Kingdom, Norway, USA, Canada, China, Japan and Australia), any customs duties, import taxes and brokerage fees are paid by the customer and are charged directly by the courier. These charges remain the recipient's responsibility even if the delivery is refused.

PRE-ORDER ITEMS

Pieces marked Pre-order are made for you and have an estimated delivery time of 30 days from the date of your order. If your order also contains in-stock items, it will be shipped in full once the pre-order pieces are ready, unless agreed otherwise with our Customer Care.

ORDER TRACKING

As soon as your parcel is handed over to the courier, you will receive a confirmation email with your tracking number, so you can follow your shipment in real time.

TAX DOCUMENTS

For all shipments within the European Union, your receipt or invoice is sent exclusively by email when your order is dispatched. No document showing the value of the goods is included in the parcel.

NEED HELP?

For any questions about your shipment or for special requests, our Customer Care team is happy to help: DEMiUR@demiurstudio.com